Free tea consultation

We know how hard it can be to find the right tea. The agony of choice is often great.

So, of course, we offer you free assistance in finding a new favorite tea. Just write us by mail or chat and we will get back to you as soon as possible.

We will ask you about your favorite teas and flavor preferences so far and make a recommendation.

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We are here for you

Great products are half the battle. The most important thing, however, is to have an open ear. That’s why you have a personal contact person with us. You can write us comfortably: By mail, in the chat on our site or even by WhatsApp.

Whether you have a question about our products, feedback or a complaint. We work with heart and soul to always help you in the best possible way.

Your direct line to us

Kontaktiere True Tea per Mail


Feel free to email us at: We usually reply within 24 hours.

Kontaktiere True Tea im Chat

Write us via the chat function (recommended)

Click the chat button at the bottom left to browse help topics and contact us.

The chatbot will help you at any time and can answer the most frequently asked questions directly.

Schreibe True Tea auf WhatsApp


Feel free to send us a WhatsApp.