Can I infuse the teas more than once?
FAQ-Beitrag
With many teas, this works. Exceptions are herbal and fruit teas. We show you within the description on the respective product page with the multiple infusion symbol 
indicates that this tea is suitable.
Generally, the more often you infuse a tea, the longer you should let the infusion steep.
For green and black teas, 3-4 infusions are usually very good. If additives such as jasmine flowers are in the tea, certain flavor nuances may be lost.
For some articles you will find a note that the packaging contains a certain amount of plastic. We want to be absolutely honest and have therefore added this clear note:
But what is it all about? First of all, this plastic packaging does not come from us. True Tea will never add its own plastic packaging. If you see this notice, it means that the packaging from our supplier contains plastic.
This can be for various reasons, for example to protect the surface of the product or to prevent breakage. We are in constant contact with our suppliers in order to constantly reduce the proportion of plastic or even replace it completely with alternative materials.
We draw your attention to this fact with the notice shown above. We hope that this information will help you with your product selection.
Good question! We firmly believe in the credo: Reduce, Reuse and Recycle.
Therefore, we currently offer two packages:
Cardboard cans
The chic tins are handmade and are made of cardboard. The core of the sleeve is made of recycled paper. After use, you can refill them or simply dispose of them in the paper trash. The cans are of course food safe and plastic free.
The cans are made of only one material (paper). Thus, recycling is particularly easy. The use of already recycled paper in the cans also reduces the environmental footprint. A round thing, we think.
Reclosable bags
We rely on garden compostable and 100% plastic-free bags. And they are honestly good! These high quality bags are made in the EU and become compost after 180 days. This has also been confirmed by the TÜV. And the bags are also practical to reseal. The bags are made of cellulose, paper and starch.
We fill our shipping boxes only with paper material or floppies made of corn starch. Both can be recycled and are 100% plastic free.
And what about our tea accessories? Well, here, unfortunately, possibly (recyclable) plastic is used in the packaging, so that these arrive safely at your home. Unfortunately, this cannot be done any other way at present. As part of our transparency, we show you exactly how each item is packaged on the product pages.
We pay attention to sustainability in all steps and especially the elimination of plastic wherever possible. Not everywhere we have reached where we would like to go. But be sure: we will continue to do our best to further improve the packaging materials.
When stored appropriately (cool, dry, away from sun & away from odorous substances), flavored teas have a shelf life of 18 months. Teas without flavoring can still be enjoyed after 24 months.
Tea is a dry and shelf-stable food that is often edible well after the best-before date. Look at the tea, smell and taste it before you throw it away. However, the longer tea is stored, the weaker the aroma becomes. Teas without flavoring may react with the surrounding air and change your taste.
We do recommend that you use a kettle with a thermostat or a tea water thermometer – but this is not a mandatory requirement. You can also use two rules of thumb to guide you:
First method: Wait and see
To do this, boil 1L of water in the kettle and wait for the times indicated below with the lid closed:
80° for oolongs & white teas – approx. 20 minutes
70° for green teas – about 25 minutes
Second method: recasting
Each time you transfer the water to another vessel, the water loses about 10 degrees in temperature.
80° for oolongs & white teas – 2 times repouring
70° for green teas – 3-4 times repouring
Yes, unfortunately that is the case. To put a concrete figure on it, our sustainable, compostable and plastic-free bags cost about ten times as much to purchase as the plastic bag most competitors use. The same applies, of course, to the other packaging material: from cartons, filling material to banderoles and labels.
Our vision is to package tea sustainably for all – only together can we make a difference. This is not achieved with eco-surcharges to optimize profit margins. Therefore, we try to absorb these high costs as much as possible or compensate them in other places (for example, the low-cost shipping via Deutsche Post).
Yes! This has even been confirmed by the TÜV. The bags decompose in a natural environment within 180 days. And completely without pollutants. Super, isn’t it?
You can find more details here.
No, you can order without an account. However, an account has many advantages. You can manage all your orders through our website and collect 2 TT Points per 1 € of sales with every purchase. You can then redeem them for discounts.
True Tea Points (or TT Points) are bonus points that you can earn when you shop. You can then redeem them later in your account for discounts.
For every 1 € of purchase value you collect 2 TT Points.
If you want to return items, just send us an email and we will take care of it right away.
The cans are made of 100% paper and do not contain any plastic. Thus, they are easily recyclable. The core of the sleeve is made of 100% recycled paper. This again significantly reduces the ecological footprint.
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