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Can I infuse the teas more than once?

FAQ-Beitrag

With many teas, this works. Exceptions are herbal and fruit teas. We show you within the description on the respective product page with the multiple infusion symbol indicates that this tea is suitable.

Generally, the more often you infuse a tea, the longer you should let the infusion steep.

For green and black teas, 3-4 infusions are usually very good. If additives such as jasmine flowers are in the tea, certain flavor nuances may be lost.

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Is True Tea safe?2022-01-28T22:36:21+01:00

Yes. The connection between you and our website is encrypted end-to-end. You can check this at any time by looking at the lock icon in your browser bar.

We do not share data without your consent. We earn our money by selling you great products around tea – not with your data. Ordering from us is possible with minimal data usage and without an account.

What is the minimum order value?2022-08-02T11:25:34+02:00

With us you can order from 9,90€ – from 34,90€ the shipping is even free. Below that we charge 4,99€ shipping costs.

What is the best way to store tea?2023-05-07T00:19:46+02:00

Tea should be stored airtight in a cool, dry place protected from the sun. Tea quickly takes on foreign odors – so always remember to seal your bag or Tin properly. Of course, this also applies to matcha.

Very important: Do not store flavored teas next to non-flavored ones. If your precious green tea Gyokuru is next to our Ibiza, it may taste like mango.

How can I dispose of the bags?2023-05-07T00:15:57+02:00

Optimally: in your own compost! Within 180 days, the bags decompose completely.

If you don’t have compost, you can also dispose of them in the trash. Here you can see what happens to your bag:

  • In the organic waste garbage can, the bag is composted if it is correctly identified by the disposal company. If not, it is burned or goes to a landfill.
  • In the recycling garbage can, the bag is sorted out and incinerated.
  • The bag is also incinerated in the residual waste.
  • In nature, the bag is composted and a source of food for organisms. Important: Please do not dispose of bags in the environment!
How do I prepare the tea optimally?2022-06-27T21:25:33+02:00

It all depends on the variety. Therefore, you can find the info you need on the product page and the products themselves.

However, here are some basic tips:

The water should always be fresh. Optimally, the water has been filtered – but of course this is not a must. For temperatures, you can use the following table as a guide:

TypeWater temperature
Black tea100°
Green tea and white tea70°
Herbal, fruit and rooibos tea100°
Oolong85°C-95°C

Herbal, fruit and rooibos teas should steep for about 8 minutes, while for green and white teas and oolong, the brewing time may be reduced to about 2-5 minutes.

Tip: To influence the taste ideally for you, you can turn two screws. This is, on the one hand, the amount of tea you use for the infusion and, on the other hand, the infusion time. The more tea and the longer it brews, the more intense the flavor. However, you cannot extend the infusion time indefinitely, as green and black teas in particular will otherwise become bitter. Just take our preparation instructions for the individual items as a starting point to meet your taste better and better, bit by bit with small changes. Good luck!

Where does the tea come from?2021-12-26T01:12:57+01:00

The components of the blends as well as the teas themselves come from different countries. Regular on-site visits of our pre-supplier as well as the long-standing cooperation with plantations allow highest quality standards and ensure highest quality as well as environmentally and socially compatible cultivation. Of course, quality is also regularly checked in laboratory tests and by on-site audits. After all, trust is good, but control is better!

What are the cans made of?2023-05-07T00:15:33+02:00

The cans are made exclusively of tinplate and grass paper labels. Compared to normal paper made from virgin fibers, grass paper saves 99% water and 95% CO₂ in production.

I do not have a thermometer. How do I know when the infusion temperature has been reached?2022-04-26T13:04:45+02:00

We do recommend that you use a kettle with a thermostat or a tea water thermometer – but this is not a mandatory requirement. You can also use two rules of thumb to guide you:

First method: Wait and see

To do this, boil 1L of water in the kettle and wait for the times indicated below with the lid closed:

80° for oolongs & white teas – approx. 20 minutes

70° for green teas – about 25 minutes

Second method: recasting

Each time you transfer the water to another vessel, the water loses about 10 degrees in temperature.

80° for oolongs & white teas – 2 times repouring

70° for green teas – 3-4 times repouring

Can I also pick up the order?2022-04-26T13:05:56+02:00

Sorry, this is not possible at the moment!

What makes the bags so sustainable?2023-05-07T00:16:31+02:00

Our refill bags always hold at least twice the filling quantity of a Tin. So you can conveniently refill them. The bags are garden compostable and plastic-free. On the compost they become food for microorganisms. A clean sweep, from start to finish, that is.

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