What makes the bags so sustainable?
FAQ-Beitrag
Our refill bags always hold at least twice the filling quantity of a Tin. So you can conveniently refill them. The bags are garden compostable and plastic-free. On the compost they become food for microorganisms. A clean sweep, from start to finish, that is.
Please dispose of the cans in the paper trash. There, the paper fibers can be recycled and you give new life to the raw material.
Sorry, this is not possible at the moment!
And how! Compared to normal paper made from virgin fibers, grass paper saves 99% water and 95% CO₂ in production. Grass paper is grown relatively regionally (compared to wood). This saves transport distances.
Your data should remain your data! We take the protection of your data very seriously. Therefore, we have taken a variety of measures, including:
- We collect as little data as possible to fulfill your order.
- Our external service providers for order processing, payment processing, accounting and hosting as well as our marketing platform are based within the EU and are subject to the strict data protection laws of the European Union.
- All connections between you and us are secured with SSL encryption.
- We do not use Google Analytics, as your personal data would be sent to the USA without your consent. Instead, we use our own analytics tool to protect your privacy. The data collected from the analysis is stored in Germany and helps us to make True Tea better for you.
- Your payment data is not stored on our server, but at Mollie. Mollie is a European company that specializes in payment processing.
- We make it necessary to choose a strong password when creating an account.
If you have any questions or concerns, feel free to contact us.
For more information about privacy, please see our Privacy Policy.
With us you can order from 9,90€ – from 34,90€ the shipping is even free. Below that we charge 4,99€ shipping costs.
When stored appropriately (cool, dry, away from sun & away from odorous substances), flavored teas have a shelf life of 18 months. Teas without flavoring can still be enjoyed after 24 months.
Tea is a dry and shelf-stable food that is often edible well after the best-before date. Look at the tea, smell and taste it before you throw it away. However, the longer tea is stored, the weaker the aroma becomes. Teas without flavoring may react with the surrounding air and change your taste.
The name should be program. Because we want to provide you with truly good and honest sustainable products – without compromise.
We are so serious about this promise that we have given ourselves the appropriate name. We are True Tea!
The bags are made of kraft paper, cellulose film, starch film and starch zipper. 100% Plastic Free & 100% Pollutant Free.
Yes, unfortunately that is the case. To put a concrete figure on it, our sustainable, compostable and plastic-free bags cost about ten times as much to purchase as the plastic bag most competitors use. The same applies, of course, to the other packaging material: from cartons, filling material to banderoles and labels.
Our vision is to package tea sustainably for all – only together can we make a difference. This is not achieved with eco-surcharges to optimize profit margins. Therefore, we try to absorb these high costs as much as possible or compensate them in other places (for example, the low-cost shipping via Deutsche Post).
True Tea Points (or TT Points) are bonus points that you can earn when you shop. You can then redeem them later in your account for discounts.
For every 1 € of purchase value you collect 2 TT Points.
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